Returns

Your statutory rights. Customers buying online in the United Kingdom have a legal right to cancel most orders. Those rights apply to every order placed with The Everyday Company and are not affected by anything written on this page.

How to start a return. Reply to your order confirmation email or use the contact page. Tell us your order number and which item is involved and we will confirm the next step and the return address.

Faulty or damaged items. If something arrives damaged or does not work, contact us with a photo and your order number.

Full written terms. The Everyday Company has not yet published its full returns terms, including the return window it offers beyond the statutory minimum and who pays return postage. Until those terms are published here, any return is agreed directly with us by email.