Support

Contact

Our support team is small, senior and based in-house. Most messages are answered the same day.

  • Mon–Sun, 08:00–20:00 GMT

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Quick answers

Most people are asking one of these.

Anything not covered here, just ask.

Tracking is emailed the moment your parcel leaves the warehouse. If it has been more than 48 hours since you ordered and nothing has arrived, email us with your order number and we will chase the carrier for you.

Reply to your order confirmation email or use the form on this page with your order number. We will send a prepaid label within one business day.

Yes, for stockists in the US, UK, EU, CA and AU. Choose “Wholesale” above and include your business name and location.